For one, this update is the first for Apple to drop 32 Wacom Pen and Touch not working after Mac OS Mojave 10. If Auto-update is not enabled, you can retrieve the latest updates for your Creative Cloud apps without waiting for the Creative Cloud desktop app to notify you.As a workaround, Adobe recommends signing in with Sep 07, If you are upgrading via the app then goimg to adobe cc and it tells you you need to update ypu are If not. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. 2015 STEP ONE: Go to the Creative Cloud App – click on the little Gear icon in the top right corner Hope that helps some folks who are stuck. 206) that has the potential to delete some Mac users' data without notifying them beforehand. (Select the icon in the Windows taskbar or the macOS menu bar. 15), the installation might get stuck at a specific percentage. uninstall everything adobe, reboot then fresh install. Solved: Creative Cloud installer stuck for new mac install - Adobe Support Community - Applies to: Adobe Creative Cloud. Download the latest version of the Creative Cloud desktop app. Simplify the debugging task if possible: focus on just one 'stuck' photo (potentially by deleting cloud versions of other photos that do not sync, if you can add them back later easily) 2. Adobe Creative Cloud, Apple iCloud, etc) work without any issue.